Contact Us

Derma Space Clinic provides non-surgical aesthetic treatments. By booking an appointment, you agree to these Terms & Conditions.

• A consultation is required before any treatment.
   
• You must provide full and accurate medical history.
   
• We reserve the right to refuse treatment if it is not clinically appropriate or safe.
   
• Treatment recommendations are based on professional assessment and individual suitability.

• You must disclose all relevant medical conditions, medications, allergies, pregnancy/breastfeeding status, and previous procedures.
   
• Failure to disclose medical information may result in complications, for which we cannot be held responsible. 

• Clients must be 18 years or over.

• A non-refundable deposit may be required for certain treatments to secure bookings.
   
• Deposits are redeemable against treatment costs.
   
• Appointments are not confirmed until the deposit is received.

• A minimum of 24 hours’ notice is required to cancel or reschedule.
   
• Cancellations within 24 hours will result in loss of deposit.
   
• No-shows will be charged 100% of the treatment cost.
   
• Clients arriving more than 15 minutes late may need to reschedule.

• Full payment is required on the day of treatment unless otherwise agreed.
   
• We accept contactless card payments, cash and PayPal

• Individual results vary.
   
• No guarantees are given regarding longevity or outcomes.
   
• Multiple sessions may be required for optimal results.

• Aftercare advice must be followed.
   
• We are not responsible for adverse outcomes caused by failure to follow aftercare guidance.
   
• You must contact us promptly if you experience any concerns post-treatment.

• We do NOT offer refunds on treatments once administered.
   
• Prepaid treatments are non-refundable but may be transferable at our discretion.

• Clinical photographs may be taken for medical records.
   
• Separate written consent will be obtained before using images for marketing purposes.

• All treatments carry risks, which will be explained during consultation.
   
• By proceeding, you acknowledge understanding the risks involved.
   
• Our liability is limited to the fullest extent permitted by law. 

• Complaints must be submitted in writing within 14 days of treatment.
   
• We aim to respond within 2 working days.

• We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.
   
• Your information is stored securely and never shared without lawful basis.

• We reserve the right to update these Terms & Conditions at any time. The latest version will always be available upon request or on our website.